Microsoft knows that communication and getting Windows PCs and Windows Phones in the hands of Retail Sales Professionals is one of the best ways to improve retail recommendation rates. The challenge was once a Retail Sales Pro was given a device there was no way to track the continued use of devices, and there was no way to stay in contact with that Microsoft Advisor in PC and mobile stores.
- Client: Microsoft
- Category: Mobile App, Employee Training
The Solution: Microsoft Retail Mobile Platform
The solution enabled Microsoft to deploy sales communication content to the Retail Advisor app which filters content by partner, geography, employee role and any number of other variables— delivering relevant information to reps in a retail environment. The content delivered through the app includes the latest news, product information, trending apps & games, a library of product FAQs and resources along with community spaces where Retail pros can interact with Microsoft and their peers.
- Windows Phone and Windows 8 SDK
- Azure Service